Cancel, clone or repeat an event
Clone an event
Section titled “Clone an event”Running something again? Open the event’s management page, go to More and choose Clone Event. GatherEasy creates a new draft with the same details, called “title (copy)”.
Open the draft, change the title, date and anything else, then choose Publish.
Cancel an event
Section titled “Cancel an event”- Open the management page and go to More.
- Under Cancel event, choose Cancel event.
- Read the summary and confirm.
When you cancel:
- Everyone registered is notified.
- Registration closes, and the event page shows Event cancelled.
- Paid tickets are refunded in full. You cover the Stripe processing fees that Stripe keeps. If your Stripe balance is too low, refunds wait until you add funds. See Keep funds for refunds.
- Events without paid orders are permanently deleted.
- Events with paid orders are kept, for refunds and financial records only.
If someone is in the middle of paying when you cancel, permanent deletion waits up to an hour, until their checkout can no longer complete.
Hide an event without cancelling
Section titled “Hide an event without cancelling”To stop new people finding an event without cancelling it, change its visibility to Unlisted or Invite-only with Edit Event.